Six Sigma and CQI discussion questions Essay Example | Topics and Well Written Essays - 500 words

Six Sigma and CQI discussion questions - Essay Example Various instruments in six sigma are critical to improving efficiency in hospitals as they involve collecting feedback from health care users and staff on the quality of services offered in the organisation, collecting and analysing the data to identify the causes and effects of the challenges that are encountered in provision or receiving of health care. The information or the trends that are derived after data analysis are then used to improve the situation to the optimal levels, and then measures and controls are put in place to ensure any deviations in future are rectified before they can cause damages or defects to the customer (Arthur, 2011). With efficiency improved, wastages such as idle staff or some hospital facilities that are underused will be put in to optimal use, thus ensuring that the hospital is operating at minimal costs level. The hospital will increase the volume of patients that can be served per day therefore increasing profitability since efficiency has also been maximised. Continuous quality improvement is a never ending programme that is aimed at improving products and services that an organisation offers to its clients and is driven by data and feedbacks from clients. The programme is nor driven by complaint or events, rather it is self initiating and aims to improve on the current quality levels. In a health care organisation, this means the management should keep on improving on the quality of health care offered to users continually based of the responses and suggestions from all the relevant stakeholders and not wait upon when complaints or bad incidents happen. Based on the information gathered from the continuous quality improvement and knowledge present within the organisation, new methods of practising can be built. This can be done through staff motivation or evaluation forums with the personnel in the

EasyJet Airline exam note Essay Example | Topics and Well Written Essays - 1500 words

EasyJet Airline exam note - Essay Example A PEST analysis of the organisation is carried out to establish the macro-environmental impact on the firm. EasyJet operates in more than 30 countries that have do not have trade restrictions. This increases revenue since the firm can cover more areas. Due to the global terror threat, Germany, the United Kingdom, France, Israel, and Spain among other countries have put restrictions to ensure passenger safety. This has reduced travels to some extent. Governments have also put baggage restrictions for airlines along with passengers (Taneja, 2012, p.56; easyJet, 2013). The firm complies with various tax policies in its areas of operation. Most of the tax regulations are favourable to the firm, thus impacting positively on the flight operations. For example, the corporate tax policy in Europe is business-friendly. This has also enabled the process of optimisation in service delivery to meet the customer needs and requirements regardless of existing precedents and territories on implementing the system (Jones, 2012, p.34). The reduction of fuel costs have made the firm increase its revenue due to reduced operational costs, thus reducing the cost of capital for the firm (easy Jet, 2014). The reduction in fuel costs has also increased competition in the aviation industry as various airlines have reduced the ticket prices, thus making more customers use service and also leading to price wars (Katie, 2013, p.123). Besides, globalisation is projected to boost air traffic in the long run. More people are projected to travel due to increased interconnection among people across the globe. In the same way, as Europe becomes integrated; the introduction of the single currency is expected to bring more business to easyJet (easyJet, 2014). The Euro is used in over 19 nations among the member states of the European Union. The financial reports evidence that the firm is improving economically. At the moment, pound is against the